Professional Education Student Services Coordinator

🔍 School of Engineering, Stanford, California

📁: Student Services

📅   : May 17, 2013 Post Date

📅   : 52495 Requisition #

Student Services Coordinator

Stanford Center for Professional Development (SCPD), School of Engineering

1A4, Non-Exempt, 100%FTE, 2-Year Fixed term

STRONG CANDIDATE IDENTIFIED

The Student Services Coordinator in the School of Engineering, Stanford Center for Professional Development (SCPD) reports to the Student and Client Services Manager at the Stanford Center for Professional Development. This role is responsible for undertaking Professional/Executive education student registration, coordinating and supervising the processing of student application and enrollment documentation, performing data base searches and advising students who are interested in enrolling in Stanford Professional/Executive education programs through SCPD.

Stanford Professional/Executive education students are globally based working professionals such as engineers, technical managers and corporate decision makers that participate in a range of online and on-campus graduate programs that upon completion leads to a Stanford professional credential.

The role will require the ability to provide excellent customer service to Professional/Executive program participants throughout the duration of their study. The successful candidate must be able to develop positive working relationships with the SCPD Professional/Executive portfolio management team, Stanford Professional/Executive education partners and company education coordinators to ensure quality student services.

REQUIREMENTS:

BA degree preferred or the equivalent in educational and client services experience. Exceptional interpersonal skills, 4 years plus experience working in a professional environment with demonstrated ability to handle complex or difficult situations with tact and diplomacy; excellent written and verbal communication skills; excellent organization skills with attention to detail is a must. Proven ability to work both independently as well as part of a busy team and to work cooperatively with associated SCPD partners and departments.

This role requires the prioritization of tasks in a busy work environment with frequent interruptions and multiple deadlines using sound judgment, discretion adaptability and creative problem-solving. Knowledge and experience of student services systems, customer relationship management tools as well as Microsoft office software applications is essential

Job #52495

Additional Information

Requisition ID: 52495

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.