TheDepartment of History in the School of Humanities and Sciences seeks anexperienced and energetic professional to fill the role of Student Services Specialist. The department is home to approximately 45 faculty, 100+ undergraduate majors, 100graduate students, and 6 staff members. Reporting to the DepartmentManager and the Student Services Manager, the Student Services Specialistprovides undergraduate student services and administrative support to thestudents and faculty in the Department of History.
TheStudent Services Specialist is the primary undergraduate program resource forcurrent and prospective majors and minors in the History Department. Under thegeneral supervision of the Student Services Manager, the Student Services Specialist’sresponsibilities include course scheduling, revising department publicationsand the Bulletin and the undergraduate degree program; as well as implementingdepartmental degree changes, maintaining all academic records and monitoringundergraduate student degree progress. The Student Services Specialistinterfaces with university offices on matters of student status including theOffice of Accessible Education, the Office of the Vice Provost forUndergraduate Education, the Center for Undergraduate Advising and Research,the School of Humanities and Sciences’ Office of Graduate and UndergraduateStudies, and the Office of the Registrar.
Required:
Four-year
college degree or equivalent
1-2
years student services experience
Excellent
oral and written communication skills
Proven
organizational and time management skills
Excellent
interpersonal customer service skills to interface with students, faculty,
and staff within the department and university
Able
to work independently with minimal supervision
Excellent
attention to detail, sound judgment, strong problem-solving skills, the
ability to deal with sensitive information, and to resolve problems and
complete complex tasks as necessary.
Must
be able to set priorities to manage and complete responsibilities in a
timely manner with a heavy workload that includes deadlines, many
interruptions and the need to balance priorities
Proficiency in Microsoft Word and Excel
Desired:
Student services experience in the Stanford
environment
Understanding of the complex nature of a
university environment and the competing priorities of faculty
Proficiency with PeopleSoft, Axess, and
ReportMart
Experience collecting, analyzing, and
interpreting quantitative data
Ability to identify and define problems, and
apply policy in order to reach resolution; if no policy exists, make
recommendation.
Global Impact
We believe in having a global impact
Climate and Sustainability
Stanford's deep commitment to sustainability practices has earned us a Platinum rating and inspired a new school aimed at tackling climate change.
Medical Innovations
Stanford's Innovative Medicines Accelerator is currently focused entirely on helping faculty generate and test new medicines that can slow the spread of COVID-19.
Technology
From Google and PayPal to Netflix and Snapchat, Stanford has housed some of the most celebrated innovations in Silicon Valley.
Advancing Education
Through rigorous research, model training programs and partnerships with educators worldwide, Stanford is pursuing equitable, accessible and effective learning for all.
Working Here
We believe you matter as much as the work
I love that Stanford is supportive of learning, and as an education institution, that pursuit of knowledge extends to staff members through professional development, wellness, financial planning and staff affinity groups.
Nora Cata
School of Engineering
I get to apply my real-world experiences in a setting that welcomes diversity in thinking and offers support in applying new methods. In my short time at Stanford, I've been able to streamline processes that provide better and faster information to our students.
Phillip Cheng
Office of the Vice Provost for Student Affairs
Besides its contributions to science, health, and medicine, Stanford is also the home of pioneers across disciplines. Joining Stanford has been a great way to contribute to our society by supporting emerging leaders.
Denisha Clark
School of Medicine
I like working in a place where ideas matter. Working at Stanford means being part of a vibrant, international culture in addition to getting to do meaningful work.
Laura Lind
Office of the President and Provost
Getting Started
We believe that you can love your job
Join Stanford in shaping a better tomorrow for your community, humanity and the planet we call home.
