Acad Research & Pgrm Officer

🔍 Graduate School of Education, Stanford, California

📁: Student Services

📅   : Jan 21, 2014 Post Date

📅   : 60539 Requisition #

TheDepartment of History in the School of Humanities and Sciences seeks anexperienced and energetic professional to fill the role of Student Services Specialist. The department is home to approximately 45 faculty, 100+ undergraduate majors, 100graduate students, and 6 staff members. Reporting to the DepartmentManager and the Student Services Manager, the Student Services Specialistprovides undergraduate student services and administrative support to thestudents and faculty in the Department of History.

TheStudent Services Specialist is the primary undergraduate program resource forcurrent and prospective majors and minors in the History Department. Under thegeneral supervision of the Student Services Manager, the Student Services Specialist’sresponsibilities include course scheduling, revising department publicationsand the Bulletin and the undergraduate degree program; as well as implementingdepartmental degree changes, maintaining all academic records and monitoringundergraduate student degree progress. The Student Services Specialistinterfaces with university offices on matters of student status including theOffice of Accessible Education, the Office of the Vice Provost forUndergraduate Education, the Center for Undergraduate Advising and Research,the School of Humanities and Sciences’ Office of Graduate and UndergraduateStudies, and the Office of the Registrar.

Required:

Four-year college degree or equivalent
1-2 years student services experience
Excellent oral and written communication skills
Proven organizational and time management skills
Excellent interpersonal customer service skills to interface with students, faculty, and staff within the department and university
Able to work independently with minimal supervision
Excellent attention to detail, sound judgment, strong problem-solving skills, the ability to deal with sensitive information, and to resolve problems and complete complex tasks as necessary.
Must be able to set priorities to manage and complete responsibilities in a timely manner with a heavy workload that includes deadlines, many interruptions and the need to balance priorities
Proficiency in Microsoft Word and Excel

Desired:

Student services experience in the Stanford environment
Understanding of the complex nature of a university environment and the competing priorities of faculty
Proficiency with PeopleSoft, Axess, and ReportMart
Experience collecting, analyzing, and interpreting quantitative data
Ability to identify and define problems, and apply policy in order to reach resolution; if no policy exists, make recommendation.

Additional Information

Requisition ID: 60539

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.